Signaling and delivery — how calls traverse the carrier network.
SIP code report
SIP code
Count
%
Answered
Unanswered
Conversation outcomes
Human outcomes on delivered calls — not network failures.
Campaign performance
State performance
Disposition breakdown
PositiveNeutralNegativeUnmapped
Contactable dispositions
Calls
Time
Direction
Caller ID
Called
Disposition
Answered
Connected
Status
Reveal
CDR Violations
Consumers are shown masked (NPA-NXX + a short hash id);
the full consumer number is never displayed.
Violations over time
Frequency — per day
>3 / >5 / >9 calls to a consumer in their local day
Consumer
Id
Max calls/day
Worst day
>3
>5
>9
Frequency — 5-minute burst
>2 calls in a rolling 5 minutes
Consumer
Id
Calls in burst
After-hours calls
outside 8 AM–9 PM consumer-local — federal TCPA
Consumer
Id
After-hours calls
Reputation health
How many of your numbers in scope are flagged, and
on which carriers. A number with no carrier result yet is a coverage
gap — it is NOT counted as clean.
Spam-rate trend
Per-carrier flagged rate over time, for your
numbers in scope. Built from reputation observation history, which
accrues as numbers are re-checked over time. A gap in a line means
that carrier had no observation in that bucket — not a zero.
Verizon—
T-Mobile—
AT&T—
Phone Number Reputation
Caller ID
NPA
State
Verizon
T-Mobile
AT&T
Last observed
Details
Reputation by day — pick a day to see that day's call screen
Verizon
T-Mobile
AT&T
Simulated representation — based on carrier reputation data.
Which number should we call from?
Simulate a call to a target area code. We present the
least-recently-used CLEAN number that best matches for local presence
— flagged numbers are never used.
Area-code coverage
Clean numbers remaining per area code, worst first.
An area code with zero clean numbers cannot offer local presence.
Area code
State
ANIs
Clean remaining
Status
Your calling numbers
Every calling number (ANI) in your calls, with its
carrier reputation. A flagged number is never presented for rotation.
Add numbers to monitor
Enroll the calling numbers you want us to watch for
carrier spam labeling. We store only the encrypted number plus its
area code — never the clear digits.
Monitored numbers
Number
State
Verizon
T-Mobile
AT&T
Last scanned
Added
Monitoring usage
Your monitored-number count and the scans we ran for
this billing period, across your account.
Most-dialed consumer area codes first. The best
window follows the metric toggle above and respects 8 AM–9 PM
consumer-local calling hours.
Area code
State
Total calls
Overall answer %
Best window
Best rate/volume
Alert rules
Create rules that watch your calling data —
answer/connect rates, number reputation, and calling-frequency
violations — and notify you by email or webhook when they
trigger. The Brand selector above does not filter them.
New rule
Name
Scope
Condition
Channels
Enabled
Actions
Fired alerts
The most recent alerts that have fired for your
rules.
Fired at
Type
Scope
Summary
Delivery
Disposition Mappings
Map each raw dialer disposition string to a
canonical bucket and set its connect / polarity / billable flags.
Edits collect in the bar below — save them together when you're
done.
Unmapped queue
Raw disposition strings seen on this customer's
calls that aren't yet mapped. Assign a canonical bucket to map
one — it leaves the queue after saving.
Raw string
Canonical
Connect
Polarity
Billable
Mappings
Set what each disposition means for this customer.
Billable: mark outcomes that count as billable
calls (used for usage-based billing and billable-volume
reporting).
Raw string
Canonical
Connect
Polarity
Billable
SettingsYour profile, security, and organization
Identity
Email
—
Role
—
Account scope
—
Display name
The name shown for your account. Optional — leave blank to clear it.
Your account's features
View-only. Your feature access is assigned by your operator; it can be seen here but not changed.
Change password
Choose a password at least 12 characters long. Changing it signs out your other sessions.
At least 12 characters, and different from your current password.
Organization
Ask for a report
Describe the report you want in plain English and the AI builds it from the platform's trusted analytics. Once it's built, just ask for tweaks — a different chart, another metric, a narrower date range.
Report builder
Report
Saved reports
Your saved reports — they load here every time you sign in, and re-run against current data.
Client OnboardingSubmit a new client for vetting and provisioning
Request new client
All fields marked * are required. The business details are captured for First Orion enrollment.
My requests
Client VettingReview, approve, and provision incoming client requests
Screenshot BackgroundsCo-branded call-screen wallpapers per reseller, BPO, or client
Upload a background
A reseller sends us a full-screen wallpaper (their logo/watermark baked in). Pick the scope it applies to, choose the entity, and upload. Most-specific wins at render time: client › BPO › reseller › default. PNG / JPEG / WebP, up to 5 MB.